Most of our software/products will require an engineer to install/setup or they will be downloadable with simple installers. Any downloadable software will be added to your user account and can be downloaded immediately (unless otherwise specified - someone from DicomShop.com my send this information to you). If your software/product requires an engineer to install it, a time and date wil be arranged with you by our administration staff after purchase.
Most of our prioducts/software require some personal attention to meet your needs.
If you have any concerns about your order please contact us through our “contact us” page here.
Please contact us at info at dicomshop.com (please remove the 'spaces' and replace the 'at') and we will discuss your issues and try to find a solution. If a solution cannot be found, a refund may be issued.